The Home Depot Clay Store in Liverpool, NY 13090 (2024)

Not the quality or customer service I was expecting

Door that I picked out had damage to the brick molding but since it was the only one in stock with the least damage I had to select it. I didn't even get a discount for the damage. Neither of the customer support guys in "windows and door" section of the store could find window and door "flashing tape" and after them looking it up on their computer they said we don't have any, but they could get it delivered there by August 28th (more than two weeks from that day). After I got home I looked it up online myself and I found; Nashua Window and Door Flashing Tape - 6' X 50ft. roll, Clay Store - 14 in stock - Aisle 27, Bay EC2. Also when I went to select (6) 2" X 6" X 8' lumber boards they were all split, cracked, live edge or damaged boards up front. I had to remove 22 boards to get down to some decent boards to select. I then was nice and put ALL 22 of the damaged boards back so the employees didn't have to.

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It's a home depot

Just a local home Depot, noting wrong, nothing spectacular. Has what you need for what you're doing.

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The Clay Home Depot

I bought a broom and O cedar mop heads. I had formerly bought the O cedar pail which I love. I like to be able to take my mop heads off and wash them. The broom is a push broom that I can also use in my garage.

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Appliance purchase

Highly recommend appliance purchases from Jeff. Outstanding customer service!

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Always has the products for landscaping and plumbing I need

Every department is well stocked with reasonable prices and all the employees are very helpful and cheerful !!!

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Clean, organized and Friendly!

Thank you for always being kind and friendly and alway willing to help out as I enter the store. The store is always organized and clean and easy to find items needed, if not staff are ready to help even if they are not in their "area" of expertise.

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Great service

Everyone there was very friendly and helpful they assisted me with loading my car with heavy bags of mulch, and helpful hits on planting and what to use in my soil on my flower beds very pleased with the service.

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LG Washer Dryer

I was able to get exactly what I wanted at Home Depot Clay NY. This model is very quiet and I am glad they were able to get me the model I wanted. I also was able to find a nice folding top to put on it which makes it even more efficient in my home.

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Outstanding Customer Service Experience

I recently visited the Home Depot in Liverpool and experienced outstanding customer service that deserves recognition. Hanna, a front service staff member, went above and beyond to resolve a payment issue I had with several gift cards.I informed Hanna about my previous difficulties using these cards at the Cicero store. She listened attentively and, drawing on her extensive knowledge, suggested a practical solution. When a $500 Visa gift card was initially declined, she recommended entering a smaller amount, which worked perfectly. This quick thinking saved me from another frustrating experience.Hanna expertly navigated our entire order and arranged delivery, all while managing ringing phones, assisting a line full of customers, and supporting her colleague with questions. Her professionalism and dedication were evident throughout the process, ensuring a seamless and pleasant shopping experience.Home Depot is fortunate to have such a dedicated employee. Thank you, Hanna, for your exceptional service!

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I Love Home Depot

I have never had a bad experience at Home Depot. Whether I am shopping for a small item or a big project there is always plenty of friendly, courteous help. I especially like the ability to see if an item is in stock and exactly where it is in the store. Returns couldn't be easier, even without a sales receipt.

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